Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, APIs, and related services offered by Woizer (“Woizer,” “we,” “us,” or “our”) (collectively, the “Services”). By creating an account, clicking to accept these Terms, or using the Services, you agree to be bound by these Terms and our Privacy Policy.

If you are accepting on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, do not use the Services.

1. Agreement to Terms

By accessing or using Woizer, you confirm that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and Woizer. Our Services allow you to create, configure, deploy, and manage AI-powered voice agents for your business.

2. Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) and capable of forming a binding contract to use the Services. By using the Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of a business, you represent that you are authorized to bind that business to these Terms.

3. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate, current, and complete information during registration and keep your account information up to date. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that we reasonably believe are being used in violation of these Terms or for fraudulent purposes.

4. Description of Services

Woizer provides an AI voice agent platform that enables businesses to deploy intelligent voice and chat agents. Our Services include:

• Automated website scanning and knowledge base generation
• AI-powered voice agents for phone calls and website widgets
• Call recording, transcription, and AI-generated summaries
• A management dashboard with analytics and configuration tools
• Integration capabilities with third-party services

We may modify, update, or discontinue features of the Services at any time with reasonable notice where practicable.

5. Free Tier & Billing

Our paid plans are as follows: Starter ($49/month), Growth ($99/month), and Pro ($199/month). Each plan includes a specified allocation of minutes, features, and support levels as described on our pricing page.

Subscriptions renew automatically at the end of each billing period unless cancelled prior to renewal. All fees are exclusive of applicable taxes. You may cancel your subscription at any time through your dashboard; cancellation takes effect at the end of the current billing period.

We reserve the right to change our pricing with at least 30 days advance notice. Continued use of the Services after a price change constitutes acceptance of the new pricing.

6. Acceptable Use

You agree not to use the Services to:

• Violate any applicable law or regulation
• Infringe upon the intellectual property or privacy rights of others
• Generate or distribute harmful, abusive, fraudulent, or misleading content
• Impersonate any person or entity, or misrepresent your affiliation
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of the Services
• Use the Services in any manner that could overburden our infrastructure
• Reverse engineer, decompile, or attempt to extract source code from the Services
• Resell or redistribute access to the Services without our written consent

We may investigate violations and may suspend or terminate your access if we reasonably believe you are in breach of these Terms.

7. Data & Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

You retain ownership of your content. By using the Services, you grant Woizer a non-exclusive, worldwide license to process your content solely as necessary to provide, maintain, and improve the Services.

8. Intellectual Property

Woizer and its licensors retain all rights, title, and interest in and to the Services, including all software, algorithms, models, documentation, branding, and related intellectual property. These Terms do not grant you any rights to use our trademarks, logos, or brand features without prior written consent.

You retain all rights to content you submit to the Services. We do not claim ownership of your business data, knowledge base content, or configurations.

9. AI-Generated Content

10. Termination

You may stop using the Services and close your account at any time. We may suspend or terminate your access for material breach of these Terms, risk to security or other users, non-payment, or as required by law.

Upon termination, your right to use the Services ceases immediately. We may retain certain data as required by law or for legitimate business purposes (such as fraud prevention and record-keeping). Provisions that by their nature should survive termination will remain in effect.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Woizer and its affiliates, officers, directors, employees, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your use of the Services, regardless of the theory of liability.

Woizer's total aggregate liability arising out of or related to these Terms or the Services shall not exceed the greater of (a) the amounts you paid to Woizer in the twelve (12) months preceding the event giving rise to liability, or (b) one hundred U.S. dollars (USD $100).

12. Changes to Terms

We may update these Terms from time to time. We will post the revised version on this page and update the “Last updated” date. For material changes, we will provide additional notice (such as an email or in-app notification) at least 30 days before the changes take effect. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Israel, without regard to conflict of law principles. Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Tel Aviv-Yafo, Israel, subject to any mandatory consumer protection rights in your jurisdiction.

14. Contact

If you have questions about these Terms of Service, please contact us through the contact options available on our website or email us at support@woizer.com.